is Ranked #11 of 22 Restaurants in Innes Ottawa.
The Latest Review: ★
Sent on the 14th of November, 2011
First, it's KFC. The food at this location tastes like the other thousands of KFC out there. You know what it's going to taste like. That's the nature of a fast food chain.
Rank #11 of 22
This store suffers from astoundingly poor customer service. I'm not talking about the front line staff...they are polite and cheerful which is a remarkable feat considering what then need to put up with from their higher-ups.
On two occasions I have been forced to wait for at least 20 mintutes for chicken. How does a KFC run out of fresh, hot chicken? It's never happened anywhere else. Today, a member of my party returned her meal because she had ordered all white meat. The manager actually argued that a thigh was white meat, and that she was wrong.
On top of all that, they ran out of ketchup. When I spend about $10.00 for a meal, I want ketchup. It's not the meal I wanted and paid for without it. If they would have told me that before I ordered my meal I would have gone elsewhere, or at least asked for a discount. Seriously, how does a fast food joint run out of ketchup? Poor management, that's how.
It's a shame the powers that be closed the St. Joseph Blvd location recently. I never had a problem there; they must have been managed better that the Innes Rd. location. I guess KFC rewards for incompetence.
Bottom line...the food is what it is: KFC, but not the kind with ketchup, whick I like more.
Ranking of nearby Restaurants
|1||LORENZO'S - ORLEANS, 3621 Innes Rd||4.67|
|2||Prince Gourmet, 3848 Innes Rd||4.21|
|3||A & W, 3895 Innes Rd.||4.00|
|4||Boston Pizza, 3884 Innes Road||3.70|
|5||Greek On Wheels Orleans, 4025 Innes Road||3.50|
|6||River Pizza, 4042 INNES RD||3.47|
|7||Greek On Wheels, 4025 Innes Rd||3.00|
|8||Starbucks, 4240 Innes Rd||2.50|
|9||Second Cup, 3838 Innes Rd||2.46|
|10||SUBWAY, 1615 Orleans Blvd # 21||1.30|
|11||KFC, 3381 INNES RD||1.00|